Rdentify ConnectExpert outsourced support for regulated industries.
From iGaming and crypto to fintech and sweepstakes, we provide 24/7 multilingual, compliance-ready support teams, backed by Daysi AI.
40s
Average first response
< 3 min
Max response time
95%
Escalation resolution
24/7
Coverage, every time zone
Your partner in customer support excellence.
We act as an extension of your team, delivering friendly, trained, accountable agents who care about your customers as much as you do. Flexible, transparent, and built to scale.
Expertise
Deep regulated-sector knowledge.
Quality
Carefully selected, rigorously trained.
Global reach
Trusted across markets.
Multilingual player support for iGaming & fintech.
Customer support recruitment for regulated markets with proven expertise.
English-first, experienced agents
Friendly, professional, brand-aligned support.
Multilingual coverage
Arabic, Spanish, German and more.
Gibraltar-based hub
Trusted by iGaming and fintech operators.
24/7 availability
Your customers are never left waiting.
Fast onboarding
Live in weeks, not months.
Fair, transparent pricing
Built for scaling businesses, no hidden costs.
Industries we serve.
iGaming & Sports Betting
UKGC-certified agents trained in KYC, AML and responsible gambling.
Crypto & Web3
Specialist support for exchanges, wallets and Web3 platforms.
Fintech & Payments
Compliance-ready agents handling disputes, onboarding and payments.
Sweepstakes & Social Gaming
Player support fluent in promotional mechanics and US regulation.
Legal & Professional Services
Discreet, professional support for legal and advisory clients.
All Regulated Businesses
Dedicated teams that scale with your compliance demands.
Focus on growth. We'll handle the rest.
Let's build a compliance-ready support team that feels like part of your business.