Identifying customers who may be vulnerable or susceptible to harm can be a complex process. Each consumer is different, and operators cannot […]

In April, the Gambling Commission released its first-quarter findings on Problem Gambling in 2022, with aim of monitoring participation levels. The regulator […]

We now live in a world where we take technology for granted. Automations and mobile apps have become second nature to us, […]

Welcoming a new phase of innovation and development with our brand-new collaborators Neccton. As Rdentify continues to move into an exciting new […]

As commerce continues to shift online, it’s clear that digitalisation is absolutely essential for modern customer service. It is key to connecting […]

At a time when energy prices have hit record levels, the industry is under more scrutiny than ever before. As customers brace […]

As we continue to adjust to life after restrictions, gambling firms need to be vigilant when it comes to protecting both customers […]

Financial services, like the majority of the world’s largest industries, regularly deals with customers who are vulnerable. All customers are at risk of […]

Our platform has the capacity to provide real change for businesses that take the welfare of their customers seriously. Using state-of-the-art machine […]

Compliant gambling businesses have an opportunity to excel. When firms show that they take regulations seriously, they have a chance to stand […]

In a post-pandemic world that has damaged finances, livelihoods and mental health, protecting the wellbeing of vulnerable customers has never been so […]

It’s safe to say that the gambling industry has changed dramatically over the years. Since the first online casinos launched back in 1994, there […]