Rdentify About Us

Rdentify: Your Partner in Exceptional Customer Experiences

Our Mission: To empower businesses with AI-driven insights that create extraordinary customer journeys, built on trust, understanding, and mutual success.

Our Solution: Empowering Customer Experiences

At Rdentify, we believe every customer interaction is an opportunity to build a stronger relationship. That’s why we’ve created a platform that not only analyses customer data but transforms it into actionable insights. We’re more than just a software provider; we’re your partner in delivering exceptional customer experiences.

Tailored AI Solutions for Data Driven Success

We work closely with our clients to understand their unique challenges and goals. Our AI-powered solutions are designed to seamlessly integrate into your existing workflows, providing real-time visibility into customer interactions across all channels. From identifying trends to optimising agent performance, we’re committed to helping you make data-driven decisions that drive results.

We understand the importance of safeguarding your business. Our advanced AI technology proactively identifies potential compliance issues and risks, protecting your brand and reputation.

By combining cutting-edge technology with a deep understanding of your business needs, we help you:

Enhance customer satisfaction: Deliver personalised support that exceeds expectations.
Optimise operations: Streamline workflows and boost agent productivity.
Drive growth: Make data-driven decisions that fuel your success.
Reduce Fines and Reputational Damage – Be proactive using Rdentify to act swiftly and prevent future problems

Daniel Brookes CEO

Daniel Brookes is a distinguished professional with over 15 years of experience in the technology and iGaming sectors. As the CEO of Rdentify, he leverages his extensive background in operations, compliance, and commercial decision-making to lead the company's innovative efforts in AI-driven conversation analysis.

Warren Jacobs Chairman

Warren is a serial entrepreneur who enjoys scaling profitable and competitive businesses. As an owner - operator, he is always ready to get his hands dirty and support where needed. Afflicted with the worst handwriting, he doesn’t let it stop him attacking a white board!

Vikas Shah MBE Investor & Board Member

Dr. Vikas Shah MBE DL is an entrepreneur, investor, and thought leader with extensive experience in founding, leading, and successfully exiting businesses to trade, private equity, and listed groups. He serves as a Non-Executive Board Member for the UK Government’s Department for Energy Security & Net Zero (DESNZ) and holds Non-Executive Director roles at the Solicitors Regulation Authority, Shoosmiths LLP, and Enspec Power.

Joshua Gamble COO

Over 10 years of experience with Technology, Marketing and iGaming sectors, Joshua has a strong focus on driving growth through solid process, innovation and delivery.

Daisy White Head of Business Development

Daisy White is a dynamic and results-driven Head of Business Development, renowned for her dedication to building strong relationships and ensuring clients achieve their goals. Passionate about delivering exceptional service, she consistently goes above and beyond to foster lasting partnerships, ensuring that clients feel valued and heard.

Darya Bezborodko Head of Engineering

Darya is from Ukraine (Lviv). She has worked in IT since 2014, taking part in various projects like telemedicine, education, video sharing, AI technologies, transactions and payments, and others. In terms of her personal life - she has a husband and an 8-year-old daughter. She likes to spend her free time reading and playing PC games.