Rdentify is delighted to announce the appointment of Dr. Vikas Shah MBE DL as its new Chairman.
A respected entrepreneur, investor, and public servant, Dr. Shah brings decades of strategic leadership to the role.
He currently serves as a non-executive board member at the UK Government’s Department for Energy Security & Net Zero and was awarded an MBE for Services to Business and the Economy.
His appointment comes as Rdentify transitions into a comprehensive, AI-driven customer experience platform.
Dr. Vikas Shah MBE DL, Chairman of Rdentify, said: “Technology is reshaping how companies interact with their users. Rdentify is at the cutting-edge of this transformation, using AI to drive meaningful, responsible, and personalised customer experiences. I’m delighted to join the team as we expand our impact across the industry.”
Daniel Brookes, CEO and Founder of Rdentify, said: “Vikas brings strategic insight and a deep understanding of how technology can deliver social and commercial impact. Rdentify is redefining what customer engagement means, using intelligent automation to support both compliance and growth. Vikas’ guidance will be vital for the next step of our journey.”
Last year, Rdentify rolled out a major platform update, providing businesses with a better understanding of customer preferences and how CS teams interact with users.
